FAQ

FREQUENTLY ASKED QUESTIONS

A: a.Fentry tripod turnstile gate is use our own research PCB board, support audio prompt while gate open.

b.Mechanism is with our own design, inner space looks more neatly.

c.Use high quality electromagnet and selector sensor

A3: For hotsell model,  we have stocks for sample order. Over 20pcs order, lead time is 5~7 working days

 A2: we support sample order test.

A4: The turnstile gate is support integrate RFID, bar code, qr code, fingerprint, facial reader, and we can offer the access control system with SDK for secondary development.

A5: Factory with CNC laser cutting machine, bending machine, we support OEM order easily. And we also support the LED  PCB board ODM logo service, it should be great help for your local brand promotion.

Fentry is famous Top 3 brand Turnstile manufacturer of China, has:
– 10 years turnstile manufacturer experience.
– 10000 square meters factory
– 2 years warranty

A7: Access control system is optional, standard price not including access control system.

ISO9001, CE, SASO, CO, TUV certifications etc. 100% quality check and durable testing before each of shipment.
Accept payment via T/T (Bank transfer), Western Union, Money Gram, and PayPal;

Accept L/C at sight (bulk order).

20-30 days by sea to your nearest seaport.
2-5 days by air to your nearest airport.
3-5 days by express to your doorstep.

Delivery time usually takes 5-15 working days after we received your payment.

5 working days for sample order;
10-15 working days for bulk order.

2 year warranty (freely) for all Fentry standard products.

Lifetime maintenance will be provided after the 2 year warranty period expires.
Sure. Our turnstiles use the standard electrical interface input, so you can connect them to any third party control system you might have.

The MCBF (mean cycles before failure) for all of our products is around five million. When it comes to life expectancy, our products typically last up to 15 years

No. However, the installation process is quite easy. Since we pre-install our turnstiles before shipping, the only thing you need to do is assemble them, fix them to the ground, and connect them to the power supply. We’re here to help if you get stuck.

A single tripod turnstile uses around 20W/24V, whereas other turnstiles use 40W/24V.